Frequently Asked Questions (FAQs)

Do you create all of the artwork?

Absolutely! All artwork is created by Canadian artist Crystal Ho and is copyright of Triple Studio.

Do you offer a framing service?

No, I do not offer this service at the moment. However, my art prints are all standard sizes which make for easy framing. Frames and mattes are not included with our prints.

Where are your products made from?

Most of my products are made within my own studio. I also like to support local businesses and I am proud to have everything made locally within Canada (like the wooden easel for the desk calendar is made in small batches with a local laser cutting shop).

I am a wholesaler and would like to stock For Triple Studio products.

I am honored if you would like my artwork for your walls and/or shop. Please contact me via the Wholesale Contact Form and I will get back to you as soon as possible.

Do you donate artwork to charity?

I donate a set amount of artwork and/or products to selected charitable causes each year. Please email your request to crystal@triplestudio.ca.

Can you rush my order?

If you require express shipping please email me at crystal@triplestudio.ca and I will do our best to help you out.

What should I do if my shipment arrives damaged or defective?

I try very hard to ensure that does not happen! At Triple Studio, I do my best to provide you with the highest quality products. I will gladly accept returns on items that have arrived to you defective, as long as you contact me within 7 days of delivery. I do ask that you send a photo of the defective product(s) to crystal@triplestudio.ca. I will be happy to replace defective products or offer store credit if no replacement is available.

Where can I find more information on shipping, refunds, and exchanges?

Information on shipping, refunds, and exchanges can be found here.